Annika is an expert leadership and change coach whose consulting experience in technology-led change - including joint ventures and outsourcing in Europe, North America and Asia - has built a profound range of skills and expertise to offer in the challenging area of strategic relationship improvement.
This is only matched by her passion for developing capability within organisations, particularly as Global Head of Leadership for CGI, where she strengthened business unit performance through the design and delivery of challenging leadership programmes across the organisation.
Claire-Marie Robilliard (C-M)
Claire-Marie is a skilled change specialist who has delivered successful business change in complex environments in EMEA, North America and AsiaPac across a breadth of sectors.
She specialises in managing global ERP transformation programmes, shared services and outsourcing initiatives, with a particular interest in complex change landscapes and mobilizing environments - be it launching new programmes or services – with high energy and commitment.
A results driven transformation programme director, adept at scoping complex business challenges & delivering large scale business change initiatives. Chris has a proven track record of success in the planning and implementation of strategic change at Board level, across business units & within functional teams, in multi-national blue-chip telecommunications, retail and IT business services organisations.
Paul French has extensive experience of large-scale, complex programme and project management; bid management; software development; solution integration and implementation; business change and strategy development. His recent specialism in Smart Metering has honed his particular strengths in building and leading management teams as well as managing stakeholders and suppliers.
Anthony de Sigley
Anthony specialises in Business transformation and change, business integration, organisational development and turnaround services for organisations delivering or purchasing outsourced services. He has a consistent track record of transforming organisations bidding for and delivering major outsourcing contracts in the UK, EMEA and globally, dramatically improving management and operational capabilities, with hands on delivery experience across the complete lifecycle from strategy through to operations. He is adept at bringing together diverse stakeholder groups and developing collaborative partnership working. He has worked in the UK, across the Americas, Europe, the Middle East, India and Australasia.
Lindsay is a commercial, innovative and authentic business leader who understands how organisations function and how to work with key stakeholder groups to transform businesses. She builds trusting relationships and partners at board level to influence the achievement of stretching goals. Her Business Transformation, Human Resource, Change and Organisation Design experience is coupled with a deep understanding of business. Lindsay works with organisations to formulate their Business Transformation and People Strategies, from which she designs, plans and leads Transformation initiatives that deliver real and sustainable business results.
David has led the change management consulting practices of a number of large consulting firms including KPMG, OSI and Xansa. As such he has supported leaders in many large scale organisational transformations bringing his distinctive style of challenge and support to his coaching of leaders. From this broad-based consulting and Operational Executive role, David has transitioned to focus primarily on the design and delivery of leadership development programmes across a wide variety of sectors and organisations. He is currently Programme Director at the London Business School, responsible for the design, development and delivery of executive education programmes.
Louis has a consistent track record of commercially successful hands-on direction for BPO and ITO, including strategy, selection, pre- & post-contract negotiation as well as set-up and management of robust governance. He has led both supplier and customer teams, and has managed deals of £100m pa achieving savings over 40%. He has run large scale operations including business process operations and IT departments and led large-scale transformation programmes. He has hands-on experience across all lifecycle phases, including strong governance, active engagement with sponsors, decisive issue resolution, keeping delivery and business case on track. He has worked in the UK, US, India and Europe.
An experienced consultant with ‘Big Four’ background helping Chief Executives and Directors to design, build, transition and transform organisations, to drive step changes in organisational efficiency and to realign them to their strategic aspirations. In-depth experience and strong delivery track record with a hands-on approach for the design, build and implementation of new and novel organisational solutions, including effective management hierarchies, resource management, shared services and centres of excellence. Experienced in leading People & Change work-streams for global ERP implementations and large-scale business transformation programmes. Leading expert in organisation design & development and workforce deployment & planning.
Gordon has been working in a Professional Procurement capacity for 13 years and his sourcing experience spans a variety of industries – including Utilities, Manufacturing, Financial Services and Public Sector.
Throughout his career Gordon has always been involved in leading edge Commercial deals and has consulted on projects with project spends of up to £300m.
Mike has over 25 years’ experience delivering significant change in retail insurance and banking and is someone who thinks and works strategically, is results-focused and able to get people on side and mobilised quickly. He is experienced at translating strategy into achievable, risk managed programmes of change with a strong appreciation of the challenges of delivering strategic change from the perspectives of external advisor, interim manager and senior line manager (with two FTSE 100 companies). He has strong interpersonal skills, able to provide support in difficult and sensitive environments and is able to build trust and commitment at all levels within a client and with their third party suppliers.
Hiten is a highly experienced business transformation lead and programme director, specialising in various aspects of change. He has worked for 23 years in technology, consulting and corporate organisations, accumulating industry knowledge in Technology, Financial Services, Telecoms, Retail, Logistics and Utilities. Typically, these programmes have been multi-year, £MM, complex, multi-party, multi-disciplinary, national and global, organisationally challenging. He is also a ‘Career Ready’ mentor at the London Academy. He has worked in EMEA, India and USA, in addition to UK. He is naturally adept to different cultures. He is an effective leader in bringing people, teams and organisations together with exceptional stakeholder management skills.
Strategic change enthusiast with great success in huge transformation, planning, capacity vs cost challenges, IT governance, and BI solutions. Strong communicator, notable for transforming IT organizations into superb global, enterprise wide infrastructures. Quality driven leader with international expertise. Clients include: Camelot, Reed Elsevier, UNITAID & World Health Organisation, Standard & Poors, Partneship Assurance, Lloyds Register, AOL Broadband - Talk Talk, BNP Paribas, Attheraces, GE, BT Cellnet / O2, Old Mutual.
Mike is a qualified ACA and Prince 2 Practitioner with extensive experience including: end-to-end management and delivery of complex cross-border projects for Shared Services, Outsourcing, Offshoring, Cost Reduction and Integration initiatives involving multi-disciplinary teams; leading business transformation initiatives covering front, middle, back offices and support functions; managing transitions of roles to shared services centres and BPO providers from both send side and receive side, including transitioning roles to / from UK, Eastern & Western Europe, USA, Dubai, India and the Far East. His approach includes developing and offering training programmes for knowledge transfer and mentors, advising in-house SMEs on best practice transition methodologies while providing full oversight, executive reporting, QA standards & best practice project methodologies.
A highly experienced commercial and contract negotiation specialist, forged through many years as a services supplier and client side adviser, with the ability to demonstrate clear value-add outcomes across numerous, significant financial services programmes. Chris brings his valuable hands-on experience in the creation of sourcing strategies, supplier evaluation and solution selection across Financial Services, IT, Core processing platforms and Business Process Outsourcing.
Stuart has 15 years’ experience leading Change Management workstreams for top tier clients - designing and delivering strategies that truly support the goals of Business Transformation programs. He has worked across a very wide range of sectors including banking, retail, manufacturing, aviation and professional services, and has had numerous international postings - including the USA, Australia, Russia and Dubai. From this diverse experience Stuart is able to predict, avoid and mitigate the change management challenges that transformation programs often face.
Arianne has held executive positions as COO, managing director, and chairman in high growth companies, start-up ventures and in organisations going through significant change, mostly in the media industry, before switching to a consulting career. She has specific experience working internationally in leadership development, organisational change and innovation. She is involved in the design and delivery of management development programmes for organisations in a diverse range of industries, such as power generation and transmission, utility management, IT and business process services, logistics and e-commerce and higher education.